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If you bought the following product:
BIKE CARRIER ADAPTOR between 01/01/2016 and 16/12/2019 you are concerned by this information note.
We ask you to stop using this product without checking it

As part of our quality and safety processes, B’TWIN team has identified a potential risk : The security arm could open, the bike can fall off the rack.

Considering that your safety is paramount, we decided to recall this product.

If you bought the following product:
BABY SEAT 100 BCLIP 1st of October 2018 and 20th November 2019 included you are concerned by this information note.
We ask you to STOP using your Baby seat if you detect the risk below:

In very rare cases, the attachment point of the child's buckle is likely to break.

This happens if a turquoise blue line appears on the front of the black buckle.

Please check your baby carrier using the photos above.

If your products are concerned or if you have any doubt, we invite you to return your product by going to your nearest store in order to be refunded.

Our customer relations center is at your disposal to answer any questions

Rishon Lezion: 03-6837515

Haifa: 077-6092020

Tel aviv: 077-9807800

Netanya: 077-9829300

Customer Service: 052-6172103

Sunday to Thursday 9:00 - 21:00, Friday 10:00 - 14:00

We thank you for your understanding and apologize for the inconvenience.

If you bought the boardshort Junior below, from 11th March 2019:

304093 - BBS 500SE KID - Model code 8518136

Article Codes =
2609002 - BBS 500SE KID T10 Years
2609003 - BBS 500SE KID T4 Years
2609004 - BBS 500SE KID T6 Years
2609005 - BBS 500SE KID T8 Years
You are concerned by this information.

We would like to thank you for the trust you put in us when purchasing this product from OLAIAN Brand. As part of our safety policy the OLAIAN brand teams have noticed that the product does not meet with the desired safety standard. The drawcord inside the product presents a potential risk of jamming. We ask you to no longer use the product if the drawcord length in the waist area is more than 14 cm (product on flat surface, measured from the last eyelet, following the picture below). If you have any doubt on the measurement, you can bring back the product in Decathlon store to have it controlled and measured. You will be fully reimbursed once you bring back your defective product in a Decathlon Store.
1. If drawcord length is more than 14cm = NOT OK


2. If drawcord length is equal or less than 14cm = OK


You can bring back your product in any Decathlon store to get your refund. There is no delay to bring back this product.
You may call our customer contact centre with any questions: 077-9829305

Sunday - Thursday from 9:00 am to 10:00 pm
Friday 9:00 am - 02:00 pm
Saturday 11 am - 10 pm

OLAIAN thanks you for your understanding and apologize for any inconvenience caused