אין מוצרים
8325161
FOUGANZA
This is a fabulous helmet for my 6 year old daughter, comfortable and great fit
Purchased this riding hat for my 9 year old for Christmas. There was no assistance available in the store so I choose it myself. Looked excellent and fitted well. My daughter went to her riding lesson and was told the hat wasn't suitable as it did not have a British Kite Mark. These hats can't be worn at UK riding schools for insurance reasons. Returned to store to exchange item and was told I could not get an exchange or refund. Waste of money. The riding hat was in perfect condition with label attached and never worn. Very frustrating.!
Dear Carol,
thank you for your review on our horse riding helmets. I am sorry to read to you were not satisfied with our product.
All our Fouganza helmets are legal in UK and follow the European standards with either Directive 89/686/EEC or VG1 01.040 2014-12. Also, our products are tested in labs and real life situations to ensure the safety and security of our riders.
Our helmets are only suitable for private riding in the UK and I am aware that the riding schools are requesting this PAS015 standards to ride in clubs. We are working hard to ensure that all our Fouganza helmets will be validated PAS015 for summer 2019.
To find a solution to the problem, I offer you to return or exchange your helmet in one of our Decathlon stores with a printed copy a this email.
I apologize about the lack of information you had in store and wish you a lovely day.
Kind regards,
Eponine
I bought this hat for my daughter for Christmas. She was really pleased with it and it fitted well but when she wore it the first time for a lesson she was told that it was not suitable for use at the riding stable as it does not have the appropriate certification. Complete waste of money and I am very disappointed with the lack of guidance on the website.
I specifically asked the boy in store if this helmet could be used for riding lessons and he told me yes only to find out today from the school it can’t be. I’m really disappointed as this was a Christmas present for my daughter.
Dear Ashley,
thank you for your review on our horse riding helmets. I am sorry to read to you were not satisfied with our product.
All our Fouganza helmets are legal in UK and follow the European standards with either Directive 89/686/EEC or VG1 01.040 2014-12. Also, our products are tested in labs and real life situations to ensure the safety and security of our riders.
Our helmets are only suitable for private riding in the UK and I am aware that the riding schools are requesting this PAS015 standards to ride in clubs. We are working hard to ensure that all our Fouganza helmets will be validated PAS015 for summer 2019.
To find a solution to the problem, I offer you to return or exchange your helmet in one of our Decathlon stores with a printed copy a this email.
I apologize about the lack of information you had in store and wish you a lovely day.
Kind regards,
Eponine - Horse Riding Sport Manager
I have recently purchased a grey hat and I love it but it not sure it’s British showjumping legal?
It was really a big dissapointment when my daughter went with her new Fouganza helmet and the directir of the pony club she can't wear it coz it doesn't cover the insurance criterias and it's not with the BE and BRC tags. Totally disappointed even from not being given this information from the shop assistants
Dear Gabriela,
thank you for your review on our horse riding helmet. I am sorry to read to your daughter and yourself were not satisfied with our product.
All our helmets are legal in UK and follow the European standards with either Directive 89/686/EEC or VG1 01.040 2014-12. Also, our products are tested in labs and real life situations to ensure the safety and security of our riders.
It is true that our helmets are not validated PAS015 yet. We are aware that the riding schools are requesting this standard to ride in UK. We are working hard to ensure that all our helmets will be validated PAS015 for winter 2019.
I offer you to return or exchange your helmet in one of our Decathlon stores with a printed copy of the email.
I apologize for the lack of information you had in store and wish you a lovely Christmas time.
Kind regards,
Eponine - Horse riding UK sport leader
This product does not meet British standard, and can’t be used at riding schools
Dear Ruth,
thank you for your review on our horse riding helmets. I am sorry to read to you were not satisfied with our product.
All our Fouganza helmets are legal in UK and follow the European standards with either Directive 89/686/EEC or VG1 01.040 2014-12. Also, our products are tested in labs and real life situations to ensure the safety and security of our riders.
Our helmets are only suitable for private riding in the UK and I am aware that the riding schools are requesting this PAS015 standards to ride in clubs. We are working hard to ensure that all our Fouganza helmets will be validated PAS015 for summer 2019.
To find a solution to the problem, I offer you to return or exchange your helmet in one of our Decathlon stores with a printed copy a this email.
I apologize about the lack of information you had in store and wish you a lovely day.
Kind regards,
Eponine
Really pleased with my recent purchase. Quick dispatch and arrived on time when promised. Would use this company again - thanks Decathlon x
Good quality helmet, looks great and is excellent value for money.
Reasonable price and comfortable fit, so far performing well. This is my second Decathlon riding helmet and I've been equally pleased with both.
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