The bottle was bought for Christmas. Unfortunatly decathlon put unreliable sticker on the bottle instead of on the packaging. Soaked for 1 hour then had to scrub the rest of the sticker off now the bottle is going in the bin and I will buy a descent one
I'm sorry that the sticker was on the bottle. It should be on the inside (loosely placed). Acetone (nail varnish remover) is the best way to remove such glue.
Please return it to us with your receipt and we will send you a new one. Our customer team will be more than happy to help: https://www.decathlon.co.uk/en/contactUsWithoutAccount
Peter, Cycling Manager, DECATHLON
Bought mine about a week ago and the lid fell off on my commute in today. I put this down to there only being a ‘half turn’ of trad on the bottle / cap. I will be returning for a refund at the next opportunity and would reccomend a branded alternative with a bit more thread - only a couple of quid more. Thankfully it wasn’t raining and I had a back pack with me for the tools
Thank you for taking the time to post a review of this bottle.
Whilst the vast majority of customers are very pleased with the product, it is true that the only negative reviews posted relate to the lid coming off.
Please return to us for a refund and I will take this opportunity to forward your experience on to the design team.
Peter Lazarus, National Cycling Manager, DECATHLON
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