Had chain replaced on my btwin triban 500. Great staff to deal with both on the phone and in store at Sheffield. Fab mechanics who take the time to explain work carried out and maintenance tips. Certainly recommend to anyone
Seeing that my last chain broke on it's first day out, Decathlon replaced it free of charge with this one, which up to now has been good.
As it says on the tin. Cheap price and good quality. They changed it for me too for a very good price.
Had this chain fitted 2 months ago. At 1st everything seemed ok. Shifting was quick and quite. Have done less than 400 miles, keep chain clean and lubed, but can fell it stretching. Checked it at the weekend and it already needs changing. Would expect to get 1000-2000 miles as most is on the road so have not put a lot of strain on the chain.
I'm sorry to read that the chain has worn out with so few miles. This is made by KMC so it should be of great quality. Being a regular cyclist, I can assume that your cassette and chainrings are in good shape (which if not can cause premature chainwear). If you feel the chain is faulty and/or not up to standard, please return it to us with your receipt for a replacement.
Peter, Cycling Manager, DECATHLON
Easy fit, great shifting
Used this chain on a 1966 Dawes i rebuilt with a 2 x 6 gearing system and this chain keeps the drive line smooth
It does the job intended.
Good cheap chain to replace an old worn out one on a hybred bike.
Very good quality
Fitted nicely with quick release but wore incredibly fast. Fully worn at 1.0 on chain measuring tool in approx 6 months (luckily I randomly checked). I mainly only ride once or twice a week.
You are correct in saying that with only weekend riding this chain should easily outlast 6 months. Assuming the cassette and cahinring were not worn and that the chain was oiled correctly, it should last a very long time.
If you feel that this chain is faulty, please return it to us for inspection.
Peter Lazarus, National Cycling Manager, DECATHLON