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If you bought the following product:
ROCKY SCREWGATE CARABINER between 05/12/2018 and 04/07/2019, you are concerned by this information note.
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We ask you to stop using this product and check it

As part of our quality and safety processes, Simond teams have identified a potential risk:

We detected that in very few cases, the screwgate (black part) in the carabiner could be assembled upside down.

It can cause an unpredictable unlocking while using it.

How to know if your carabiner is concerned by the product recall
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1. Place your carabiner in the right position
2. Check the screwgate position
if the hollow part is on the top, your carabiner is OK
if the flat part is on the top, your carabiner is not OK
If you bought the following product:
BIKE CARRIER ADAPTOR between 01/01/2016 and 16/12/2019 you are concerned by this information note.
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We ask you to stop using this product without checking it

As part of our quality and safety processes, B’TWIN team has identified a potential risk : The security arm could open, the bike can fall off the rack.

Considering that your safety is paramount, we decided to recall this product.

If you bought the following product:
BABY SEAT 100 BCLIP 1st of October 2018 and 20th November 2019 included you are concerned by this information note.
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We ask you to STOP using your Baby seat if you detect the risk below:
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In very rare cases, the attachment point of the child's buckle is likely to break.

This happens if a turquoise blue line appears on the front of the black buckle.

Please check your baby carrier using the photos above.


If your products are concerned or if you have any doubt, we invite you to return your product by going to your nearest store in order to be refunded.

Our customer relations center is at your disposal to answer any questions

Rishon Lezion: 03-6837515

Haifa: 077-6092020

Tel aviv: 077-9807800

Netanya: 077-9829300

Customer Service: 052-6172103

Sunday to Thursday 9:00 - 21:00, Friday 10:00 - 14:00

We thank you for your understanding and apologize for the inconvenience.

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